Delivery & Returns

Packing

Every piece travels individually wrapped and padded in a rigid box. Heads and figures are packed apart from their stands, so that nothing rests on the rod in transit; gold and beads travel in a small box within the outer carton. Packing is included in the purchase price.

Carriage and insurance

Carriage is charged at cost, quoted once the destination is known. Everything travels insured for the full purchase price, door to door, and requires a signature on delivery. We do not use unattended delivery for any piece, at any value.

Within the United States — five to ten working days.
United Kingdom, Europe and Canada — ten to twenty working days, including clearance.
Elsewhere — quoted individually.

Taxes and duties

California sales tax is charged where the law requires it. On consignments leaving the United States, import duty, VAT and clearance charges are levied by the destination country and are the buyer's responsibility. We declare the true purchase price and a true description of every piece on every shipment. We are asked from time to time to do otherwise, and we decline.

Returns

Any piece bought without having been seen in person may be returned for a full refund of the purchase price, for any reason or for none, provided that:

notice is given to us in writing within fourteen days of delivery;
the piece is returned in the packing in which it was sent, unaltered, and in the case of a ring unworn and not resized; and
it travels by a carrier and on an insurance basis agreed with us beforehand.

Return carriage is at the buyer's expense, save where the piece did not accord with its catalogue entry, in which case it is at ours. Refunds are made within ten working days of the piece's safe return and examination.

Last revised 30 September 2026 · Vining Fine Art, a California company · info@viningfineart.com